Physics Services

• Reception

• Mail
• Telephones / Fax
• Photocopying
• Building Keys
• Maintenance & Repair
• Secretarial

• Financial
  - Finance
  - Purchasing
  - Accounting
• Physics Services / Shipping / Receiving
• Cryogenics
• Physics Computing Services (PCS)
• Physics Technical Services (PTS)

Reception

This is the front line communication centre for the Department, handling all of the general inquiries by visitors in person or by phone, redirecting incoming calls and providing general information on the Department. This office also manages the booking of the conference and other meeting rooms and the Lounge. Lost and Found items should be checked at the reception desk.
Contact: Valerie Kolesnikow, Room 302

Mail

The Department's in-coming mail is delivered to the third floor before the office is open and is subsequently sorted into mail boxes in the adjacent mail room. Mail for the Groups is collected by the group secretary and distributed in the group office into individual mail slots. Campus mail is placed in the mail bag and is collected when the new mail is delivered. Out-going external mail is collected from the mail room at 15:30h and postage is added by the Stores staff, chargeable to your account.
Contact: Valerie Kolesnikow, Room 306

Maintenance and Repair (general items)

Problems associated with the basic infrastructure: heating & ventilating, electrical, plumbing and building fabric are managed by the Department and usually funded from the budget. (For major renovations and furniture purchases contact the Administrative Officer).
Requests for the various trades services must be passed through the Property Manager (Facilities & Services) by means of a formal Service Order. Requests for repairs to existing infrastructure and for caretaking services (cleaning, trash removal, recycling, replacement of lights etc.) are coordinated by the Department and usually funded by the University.
Contact: Paula: ( paula @ physics.utoronto.ca ) Room 328A

Secretarial

The Department provides secretarial and administrative support in the research group offices located throughout the Burton Tower. In addition to document preparation and word processing, staff may assist with travel arrangements and various seminars and conferences. Trained on the UofT Financial Information System (FIS) the group secretaries can access the accounts of the faculty in the group, prepare accountable advances and process expense reimbursements. For each group office there is a faculty liaison person. (Personnel issues should be relayed to the Administrative Officer)
Contact:
Maria Wong (Geophysics) Room 501
Ana Sousa (Atmospheric Physics) Room 716A
Winnie Kam (High Energy Physics) Room 804
Helen Iyer, Joanafel Magnaye (Theoretical, Nuclear, Quantum Optics, Condensed Matter) Room 1109

Telephone / Fax

Telephone services are provided via the University's Telecommunications & Financial Services department. Individual lines and equipment are provided to faculty & staff as required and Voice- mail is available to faculty, budgeted by the Department. Graduate offices are provided with phones, students sharing an extension.
The Departmental Telephone Coordinator is responsible for all lines and equipment, as well as Bell invoices and changes to the U of T directory. All repairs and changes must be coordinated through the Department. Requests for new work are carried out by means of a formal service order issued by the Coordinator. Long distance costs are recovered on a monthly basis.
Fax machines are located in all of the research group offices, in the General Office, in the basement meeting room (056), the Library and in Stores. The machines usually operate through an identification code and outgoing fax costs are also recovered monthly.
Teleconferencing facilities are available on the 9th floor, Room 912.
Contact:
Paula: ( paula @ physics.utoronto.ca ) Room 328A
Winnie Kam Room 804 (teleconference bookings)

Photocopying

Photocopying machines are located in each of the research group offices and the library with a larger model in the mail room together with the duplicator. Photocopiers are accessed through a card (that can be loaded with a selected number of copies), or through an assigned code available from the group secretary. Copy units are charged against faculty grants or departmental accounts, cash is not accepted
Contact: Valerie Kolesnikow Room 302

Building Keys

Keys to all Physics rooms are on a medico system hierarchy that provides good security.
The system provides both individual and group room access. Deposits of $20 and $10 are required for external (building access) and internal doors respectively. The supervisor or sponsor's (for visitor) written approval is required. All keys must be signed for by the key holder and returned when legitimate use is terminated.
Contact: Valerie Kolesnikow, Room 302 (general access)
Paula: ( paula @ physics.utoronto.ca ) Room 328A (Special access rooms and lock changes)

Physics Services/Shipping/Receiving

Physics Services carries a range of office, computer, safety, electrical, plumbing, fasteners and laboratory supplies. Other items may be ordered, many on next-day delivery.
The open Store operates through an honour system that utilizes a customer card chargeble directly to the clients selected account. (Billing is monthly & detailed expenditures are available on request).
Physics Services staff provide shipping and receiving services and manage the Courier services
Clients must provide shipping details and are informed when packages arrive for their collection.
Poster (display) boards are available for conference/ event use at a nominal charge
Contact:
Serge Ulanday Room 062A, phone: 416-978-5232
Shahidul Islam Room 062, phone: 416-978-3702

Financial

The Finance group provides a complete range of services utilizing but not limited to the UofT Financial Information System (FIS) and the Human Resources Information System (HRIS).

The Finance Office is responsible for the management of the financial services group with oversight of the funds associated with the Department and those associated with faculty members, setting up grants and budgets, interacting with granting organizations. Appointments of faculty & staff, Research Associates and Postdoctoral Fellows on the HRIS payroll system, are the responsibility of this office. The office also provides a financial orientation and HR introduction to benefits and other documents such as SIN, UHIP and OHIP to new members of the Department.
Contact: Ilda Cunha Room 322

The Purchasing Office is responsible for all aspects of purchasing, both preparing purchase requisitions and purchase orders, entering invoices, goods receipt and invoice receipts on the FIS. This office also provides financial oversight, ensuring that purchases meet the requirements of the University's policy.
The Department operates the Corporate MasterCard for all purchases except for travel and entertainment that is handled by the American Express card. These cards are issued to individuals who have the responsibility for personally accounting for all expenditures.
Expense reimbursements are processed by the research group secretaries.
Contact: Aloma Namasivayam Room 321

The Accounting Office provides general accounting support to the Department and to faculty and staff, including casual employees payroll, petty cash reimbursements, the reconciliation of funds, transfer of funds (debit memos), the invoicing of external clients and the billing for departmental services not billed directly.
Contact: Lisa Jefferson Room 320

Cryogenics

The Department purchases and stores liquid Nitrogen that is distributed at cost to Physics faculty & staff and to users at the University and its affiliated hospitals at an appropriate charge.
The facility also operates a Helium liquefier to generate and supply researchers and teaching laboratories users in Physics and Chemistry with liquid helium, recovering the helium atoms for reuse. A number of dewars are available for rental with cryogen purchase.
Contact:
Robert Henderson Room 063
Shahidul Islam Room 063

Physics Computing Services (PCS)

A full range of computing support services is available from PCS for many platforms and systems. Equipment may be maintained by PCS though an annual contract or as required at a fixed hourly rate (subsidized by the Department). PCS will also undertake specific projects, assist in equipment purchase and support web-page development. More information on the PCS Homepage.

Contact:
Steven Butterworth (Manager)
Gregory Wu (Research computing; Linux/UNIX)
Galina Velikova (Administrative computing; Windows)
Iulian Comanean (Web services; General Support; Linux / Windows / MacOSX)

Physics Technical Services (PTS)

The Department provides a range of technical services that includes a large mechanical workshop, with machining and welding facilities, an electronics resource centre and a graphics facility. PTS will undertake large and small projects of varying degrees of complexity on a cost recovery basis. For members of the Department the costs are subsidized
Contact:
Peter Hurley (General inquiries, projects and work requests)
Gurmit Besla (Mechanical Workshop)
David Rogerson (Physics Electronics Resource Centre)
Raul Cunha (Graphics)